The seller was kind and understanding and considerate and completed the transaction with shipping quickly and efficiently. I am so glad I ordered, because the level of work in these pieces is stunning. Each piece is an artwork by itself. I am in love with each piece. In addition, I live in the Eastern United States of America, and shipping was fast and gave constant updates for tracking. All in all, this is the best transaction with a seller I have ever had on Livemaster OR Etsy, and I cannot wait to order from this seller again!